Return or Exchange Request Process
- Submit your request in the form provided and be sure to include your email address and order number related to your return.
- List the product(s) you would like considered for your request.
- Submit your request with a photo if your item was damaged in shipping or delivery.
- Please submit your information in the form provided and someone with our Honu Life customer service will be in touch right away.
If approved Honu Life will contact you via email with a prepaid, return shipping label which you can print and adhere to the box with your item(s)
Honu Life does not accept exchange requests at this time.
Thanks for shopping with us, we love to see so many happy customers enjoying our original t-shirt designs. We realize though that sometimes things can happen or you might change your mind, so if you are not completely satisfied with your Honu Life purchase, we do allow pre-approved returns on most items.
To be Eligible for a Return / Refund:
- All items must be in new, unworn, 100% unused condition.
- Item(s) must be in the original packaging and all tags attached.
- Returned items will need to have your packing slip sent with your order enclosed.
- Discounted / sale items are final and are not eligible for return or exchange.
- Returned items must have no visible signs of wear or use.
Once we have received your item, our customer service department will inspect your package and notify you via email that we have received your returned item. We will immediately notify you on the status of your refund once we determine for approval via email.
Should your return request be approved, our team will process your refund to your credit card or PayPal depending on your original method of purchase.
Customers typically receive the purchase credit within 5-7 business days, depending on your card issuer's policies.